Frequently Asked Questions
Everything you need to know about bringing Zola Mod into your home.
What is the standard shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture items.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics partner's real-time tracking portal.
Are your materials sustainably sourced?
At Zola Mod, we prioritize quality and ethics. We partner with manufacturers who use FSC-certified wood and eco-friendly textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to make your home upgrades more accessible.