Returns & Exchanges
At Zola Mod, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help facilitate a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your Zola Mod account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5 to 10 business days.